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The Administrative Professional  
Author: Patsy Fulton-Calkins
ISBN: 0538729481
Format:
Publish Date:
 
     
     
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The administrative professional role today is challenging due to the constant advances in technology, our global economy, and an increasingly diverse workplace. THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY & PROCEDURES 13E is a complete learning package designed to prepare students for all levels of the office environment including customer satisfaction, technological changes, and time management. With this text, students will gain the knowledge and skills to become an asset to the administrative professional field.

Administrative Professional: Technology and Procedures

FROM THE PUBLISHER

Maintaining a focus on preparing students for all levels of the office environment, The Administrative Professional: Technology & Procedures focuses on the technological changes currently taking place. This text is designed to develop the knowledge and skills necessary for success in the workplace and to develop communication, human relations, and time and stress management techniques.